Appointments and Practice Information


Choice of GP:


Appointments are available at most times (see right side of this page for practice opening hours) with your preferred GP.


 GP's:  Dr. Daphene Connor  MBBS, FRACGP, FRACMA, Dip Skin Cancer
   Dr. Lorna Montgomery
  Dr. Paul Kennedy
  Dr. Oran Carroll


After Hours and Week-ends:


Medical emergencies and life threatening emergencies - DIAL 000


All After Hours Contact - Phone 07 4163 0023. 


The voice message will prompt you to the After-hours 13HEALTH.


Patient Fees:

Blackbutt Medical Centre will become a mixed billing medical practice from 3rd February 2020. If your GP hasn’t bulk billed you, full payment of the consultation fee needs to be paid on that day. The gap between your Medicare rebate and the consultation charge is the out of pocket amount.

With on the spot processing, the Medicare rebate goes into your bank account right away.

Fees will be payable at the time of consultation by cash, credit card or EFTPOS.

Accounts are unfortunately not able be given.

The AMA fee structure forms the basis of our billing policy and our doctors charge the fees that reflect the time taken and degree of complexity in each consultation. Our practice is equipped with TYRO and Medicare On-Line. These facilities allow the surgery to directly lodge your receipt for Medicare refunds, saving time for patients.

Please ask our reception members for any information regarding these rebate options, as well as private fees.

In today’s environment, it’s no longer possible to bulk bill every patient. From 3rd February 2020, Blackbutt Medical Centre will become a mixed billing clinic, meaning all consultations are time-based and attract a fee.

We have given a great deal of consideration to who is eligible to be bulk billed.

Blackbutt Medical Centre pride ourselves on delivering the best quality, sustainable community health care.

Bulk billing is available for people who have a valid Medicare card and are:

  • Pension Card Holders
  • Health Care Card Holders
  • DVA Card Holders
  • Children under 16 years
  • Students under 25 years with a Student card
  • Undertaking a Mental Health Care plan
  • Undertaking a Chronic Disease Management Plan or Team Care Plan
  • Undertaking a Home medicines Review appointment.
  • 75+ Annual Health Check

If your card has expired, we aren’t able to bulk bill you.

If your newborn does not have a card yet, we aren’t able to bulk bill them.

If our patients need to access quality health care but can’t afford it, we will, of course, bulk bill them. (At the discretion of your GP)

Blackbutt Medical Centre pride ourselves on delivering the best quality, sustainable community medical and health care.


                 Item                                  Our Fee                                  Medicare Rebate

  Standard Consultation (Item 23)  $  70.00                                         $  38.20

  Long Consultation (Item 36)        $ 100.00                                        $  73.95

Making an Appointment:


Consultation is by appointment only. Appointments are only available by phone or in person during clinic hours. PLEASE request the doctor of your choice, however, if he or she is not available you may be able to see one of the other doctors. Where possible your preferred time and GP will be appointed. While every effort is made for patients with appointments to be seen at their appointment times, emergencies will take first exception. Reception staff will Triage all “emergencies” as they present. 


If you need more time with Doctor or have multiple problems to discuss please let the staff know when booking the appointment so the extra time can be allowed. Please advise reception staff of your special needs:

  • Urgent medical problem
  • Personal crisis, Adolescent problems
  • Workcover or Traffic Accident
  • Travel or Insurance Medical Report
  • After Hospital Discharge / Review

If you are unable to keep your appointment, please ring to cancel or re-appoint. Missed appointments may be charged a fee. 



Home Visits:


These are kept to a minimum due to the nature of the practice, time constraints and safety reasons. Mainly for regular patients whose condition prevents them attending the practice. Visits will only be made within the Blackbutt-Benarkin community.


Telephone calls and email:


Doctor would prefer that staff members handle telephone calls and emails. If you want to leave a message for a specific doctor, they will get back to you in an appropriate and timely manner. 




Telephone requests for prescriptions will not be accepted at this practice for legal reasons and the safety of your health.




Smoking is prohibited inside the building and surrounding area.


Recalls and Reminders:


Patients will be placed on recall systems for Qld Health preventative registers such as Childhood Immunization, Pap Smears and Diabetes. 


Patient Travel Subsidy Forms:


If you require a patient travel form to be completed, an appointment needs to be made two weeks prior to your travel with the doctor at this practice.




This clinic has a Privacy Policy. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal information at all times and to ensure that this information is only available to authorized staff.  For teaching purposes, the practice will sometimes have a medical student in the consultation room but a notice will always be displayed and your permission will be obtained. Also when performing procedures, doctor will always need an assistant, which will be a staff member, so if you have any concerns please talk to the staff or doctor.


Access to Information:


Patients are able to request a copy of their patient records when transferring to another practice. A signed request will be required from that practice. Patients are also able to request copies of their Patient Records in complete or summary form from other medical centres. Again a signed request form from this practice will be required. Often fees will be charged for searching, coping and postage. These must be paid before records will be transferred.


Food and drink:


Food and drinks are not encouraged inside the practice. A water fountain is provided for your convenience.


Mobile phones:


As a courtesy to other patients and the effective running of the practice please turn off your mobile phone while inside the practice.


Clinic Info

91 Coulson St,


Qld   4314


Tel: 4163 0023

(All Hours)

Fax: 4163 0024


Clinic Hours:


Mon - Fri: 8:00am-5:00pm 

Sat - closed

Sun - closed



Contact us

Address: 91 Coulson Street, Blackbutt, Qld, 4314

Phone: (07) 4163 0023

Fax:      (07) 41630024

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