Appointments

Consultation is by appointment only. Appointments are only available by phone or in person during clinic hours. Telephone consults are still available to patients who have visited the practice in the last 12 months. PLEASE request the doctor of your choice, however, if he or she is not available you may be able to see one of the other doctors. Where possible your preferred time and GP will be appointed. While every effort is made for patients with appointments to be seen at their appointment times, emergencies will take first exception. Reception staff will Triage all “emergencies” as they present.

If you need more time with Doctor or have multiple problems to discuss please let the staff know when booking the appointment so the extra time can be allowed. Please advise reception staff of your special needs:

• Urgent medical problem
• Personal crisis, Adolescent problems
• Workcover or Traffic Accident
• Travel or Insurance Medical Report
• After Hospital Discharge / Review

If you are unable to keep your appointment, please ring to cancel or re-appoint. Missed appointments may be charged a fee.